Shipping policy
SHIPPING:
Please allow 2-3 days after placing the order for us to deliver to the mailing office
We take great pride in providing the best possible condition for each pop on our site. As we can not control the condition of the shipping once it is out for mailing, we place each pop in a pop protector and bubble wrapped for protection!
Shipping Damage
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All items sold are carefully inspected before shipping out to you. This gives us and especially YOU peace of mind that you are receiving the correct item ordered in new and undamaged condition.
- All 4” Funko POPs will be shipped in a pop protector.
- Mint condition guaranteed unless it’s stated otherwise. Please do understand there might be delay if the shipment arrives at our warehouse with all damaged box. In order to replace the damage box, a request for new boxes has to be submitted to the manufacturer. New boxes process might take 1-2 months longer for us to guarantee mint condition.
- Since the protectors are free, we do not offer replacement if they were damaged during shipping.
- All products purchased and shipped from Intheboxcollectibles.com are packaged by us but handled by USPS or Fedex. As a result, risk of loss or damage for such products will pass to you upon our delivery to the carrier. Since we do not have any control over how the carrier handles your package, we can't be held responsible for their delivery practices and cannot guarantee that your item(s) will always arrive in mint condition.
- Please note that a minor packaging flaw that doesn't affect the contents is not considered a defect or damage for parcel insurance or refund claims.
- We are not responsible for any damages cause by Freight Carrier