Refund policy
RETURN & EXCHANGES:
We do not accept returns and exchanges
If you receive an item not in the condition advertised please send us photos by e-mail to support@intheboxcollectibles.com. All claims must be notified within 5 days of receipt of the product.
CANCELLATIONS
Any cancelled orders after 2 business days will incur a 20% cancellation fee
RETURN
- All Sales are final after 24 hours of purchase.
- If we made a mistake, such as sending the wrong item, please contact us at support@intheboxcollectibles.com and we will begin processing your return and replacement at no additional cost to you.
- Photos of the incorrect item(s) may be required, and a RMA (Return Merchandise Authorization) will be issued. In order to be eligible for a return, you must email support@intheboxcollectibles.com
- Your shipment only qualifies for a return if we made a mistake, we will provide instructions. Any/all returns sent back without return authorization will be refused